Tourist card problem

  • 1
  • Pregunta
  • Actualizado Hace 10 meses
  • Resueltas
I tried to buy 4 tourist cards online on the 24th. Even though the purchase went through and my card got charged, I did not get any emails or anything. Neither can I access my tourist card nor print them. Is there any way to cancel my order or receive the purchased cards?
Foto de  Szilárd Papp

Szilárd Papp

  • 0 mensajes
  • 0 Me gusta de la respuesta

Publicado Hace 10 meses

  • 1
Foto de  OTM

OTM, Employee

  • 374 mensajes
  • 61 Me gusta de la respuesta
Respuesta oficial
The tourist cards are received immediately by email right after you make the purchase; if you didn’t receive it, you can download it and print it in our web page through the followinglink: https://www.dgii.gov.do/Tturistaweb/ , pressing "RePrint" and providing the required information (email, last 4 numbers of credit card and expiration date).
Thank you for contacting us.

Best regards.