I tried to buy 4 tourist cards online on the 24th. Even though the purchase went through and my card got charged, I did not get any emails or anything. Neither can I access my tourist card nor print them. Is there any way to cancel my order or receive the purchased cards?
The tourist cards are received immediately by email right after you make the purchase; if you didn’t receive it, you can download it and print it in our web page through the followinglink: https://www.dgii.gov.do/Tturistaweb/ , pressing "RePrint" and providing the required information (email, last 4 numbers of credit card and expiration date). Thank you for contacting us.