Problem with a tourist card

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  • Pregunta
  • Actualizado Hace 2 años
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Hi! I purchased a tourist card to Dominican Republic. However, I did not received a card or the receipt to email ( Do i have to purchase another one?
Foto de  Annina Koskinen

Annina Koskinen

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Publicado Hace 2 años

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Foto de  OTM

OTM, Employee

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Respuesta oficial
In response to your concern, we inform you that the tourist cards are received immediately by email right after you make the purchase; if you didn’t receive it, you can download it and print it in our web page through the followinglink: , pressing "RePrint" and providing the required information (email, last 4 numbers of credit card and expiration date).
Foto de  Lissa Radder

Lissa Radder

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my husband mistakenly paid twice for our tourist card. How can we get one of the charges canceled? my email is
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Joy Chapman

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I received an error response and also did not receive an email confirmation.  I see from the reprint function that I was billed twice.  Is there anyway to cancel or void one of the orders.